Website live chat for real support teams
Answer website visitors from a shared support workspace, with searchable conversations, shortcuts and clear ownership.
Ecommerce customer support across your websites and Telegram
Help shoppers before and after checkout with website live chat, a shared agent workspace and Telegram bot support. See setup and plan requirements.
Start your 14-day free trial
Answer the question before checkout
A shopper needs a delivery estimate or clarification about returns. Give your agents approved policy shortcuts, a clear website identity and a route to the teammate who can verify the answer. Radman does not calculate delivery estimates or process refunds; those decisions remain with your store.
Keep each store’s identity clear
Manage conversations for multiple websites in one workspace with separate widget appearance, welcome messages and shortcuts. Website allowances vary by plan. Check the current plan comparison before connecting additional brands.
Support the languages your customers use
The dashboard supports English and several other languages; customer conversations can be in any language. Enable the widget languages your store needs. Optional translation requires an eligible plan, your company’s OpenAI key, a chosen model and daily request cap; provider fees are separate.
Add your Telegram bot when needed
If your plan includes Telegram, connect the bot your store controls and let authorized agents reply from Radman. Website customer details and order information require a supported integration; an embed code alone does not provide an order-management integration.
Test with your actual team
Start a 14-day trial, install the widget on a test page and rehearse a product question, a handoff, a closed-chat lookup and a bot reply if enabled. Compare the staff, website and feature allowances, and contact us with your store setup before committing.
See the support workflow for yourself
Choose your own default panel language during signup. No credit card is required to start the trial.