Conversations with three simultaneous windows and expandable tabs
Queue and round-robin routing with individual agent capacity
Live monitoring and draft visibility with access controls
Online visitors, traffic sources and filters
Conversation archive and advanced filters
Team management, agent display names and photos
Performance reports and date ranges
Missed conversations and cause review
Shared and personal shortcuts for each site
Widget setup, mirror domains and size settings
Site-specific welcome messages and internal reminders
Blocking, unblocking and moderation reports
Sensitive-word masking and temporary messaging restrictions
Custom roles and configurable permissions
From trial to active subscription
Your independent dashboard is activated immediately for a 14-day trial. Continued use requires verified payment. Access is extended for the paid months or years. Expiration alone does not delete conversations. Available payment methods appear on the subscription checkout page. Manual payments require admin review; automatic payments require valid confirmation. Your wallet is not charged periodically.
Customer account details require website integration. Plans with chat translation need your company’s translation API key and separately paid usage. Chat images are deleted after 3 days.